Sony C2104 - Charging; Battery will not charge

Troubleshooting Guide (mech)
1273-2281 Rev2
 Sony Mobile Communications AB –
Company Internal
44(48)
Problem Areas
1.29 Charging
1.29.1 Battery will not charge
Check:
Inspect the contact pads of the Battery.
Action:
1. If dirty or oxidized – clean the pads.
2. If damaged – replace the Battery.
Check:
Inspect the battery contact pins.
Action:
1. If dirty or oxidized – clean the contact pins.
2. If adhesive is detected on the contact pins – use an
eraser to gently rub off the adhesive.
Check:
Inspect the USB connector.
Action:
If dirty or oxidized – clean the connector.
Check:
Inspect the USB connector.
Action:
If dirty or oxidized – clean the connector.