Sony DSC-RX100M4 - The Image Is out of Focus; Zoom Does Not Work

The product is compiling images.
[277] Troubleshooting Troubleshooting Shooting still images/movies
The same image is captured multiple times.
Set the drive mode to [Single Shooting].
[278] Troubleshooting Troubleshooting Shooting still images/movies
The shutter is released continuously.
The camera may automatically take multiple shots and perform overlay processing under
the following conditions:
[ISO] is set to [Multi Frame NR].
The shooting mode is set to [Sweep Panorama].
The shooting mode is set to [Superior Auto].
The shooting mode is set to [Hand-held Twilight] or [Anti Motion Blur] under [Scene Selection].
[DRO/Auto HDR] is set to [Auto HDR].
[279] Troubleshooting Troubleshooting Shooting still images/movies
The image is out of focus.
The subject is too close. Shoot from the shortest shooting distance (W side: Approx. 5 cm
(0.16 ft), T side: Approx. 30 cm (0.98 ft) (from the lens).
Press the shutter button halfway down, then shoot images.
Ambient light is insufficient.
[Focus Mode] has been set to [Manual Focus]. Set [Focus Mode] to a setting other than
[Manual Focus].
[280] Troubleshooting Troubleshooting Shooting still images/movies
Zoom does not work.