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Sony STR-AN1000 Help Guide

Sony STR-AN1000
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A test tone is not output from the speakers.
A test tone is output from a different speaker than the speaker displayed on the TV screen.
No sound is output to the TV from the connected HDMI device when the unit is in standby mode.
TV sound cannot be heard from the speakers connected to the unit.
Image and sound are not output from the TV when the unit is not turned on.
The sound is output from both the unit and the TV.
There is a time gap between the visual display on the TV and the audio output from the speaker connected to the unit.
Tuner
The FM reception is poor (for US, Canadian, and Asia-Pacific models only).
The FM stereo reception is poor (for US, Canadian, and Asia-Pacific models only).
You cannot tune to radio stations (for US, Canadian, and Asia-Pacific models only).
RDS does not work (for Asia-Pacific models only).
The RDS information that you want does not appear (for Asia-Pacific models only).
USB devices
Are you using a compatible USB device?
When the music on the USB device is played back, there is noise, skipping, or distorted sound.
A USB device is not recognized.
Playback does not start.
A USB device cannot be connected to the USB port.
Erroneous display.
An audio file cannot be played.
Network connection
Cannot connect to the network.
Home network
Cannot connect to the network.
Playback does not start, or the player does not automatically proceed to the next track or file.
The sound skips during playback.
[There is no playable file.] appears.
Cannot play copyrighted files.
Cannot select a previously selected track.
Controller devices or applications on the home network cannot connect to the unit.
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Sony STR-AN1000 Specifications

General IconGeneral
Channels7.2
HDMI Inputs6
HDMI Outputs2
Dolby AtmosYes
DTS:XYes
Wi-FiYes
BluetoothYes
HDMI 2.1Yes
8K/4K 120HzYes
IMAX EnhancedYes
eARCYes
Frequency Response10 Hz - 100 kHz
Dimensions430 x 156 x 331 mm
HDR SupportHDR10, Dolby Vision, HLG
Auto CalibrationYes
Streaming ServicesSpotify
Total Harmonic Distortion0.09%
InputsHDMI, Optical, Coaxial, USB
OutputsHDMI, Subwoofer, Speaker
Supported Audio FormatsDolby Atmos, DTS:X

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