Ordering parts and supplies...........................................................................................................................94
Replacing parts and supplies.........................................................................................................................95
Moving the printer.............................................................................................................................................113
Saving energy and paper............................................................................................................................... 114
Clearing jams..............................................................................................115
Avoiding jams.................................................................................................................................................... 115
Identifying jam locations..................................................................................................................................117
Paper jam in trays............................................................................................................................................. 119
Paper jam in door A..........................................................................................................................................119
Paper jam in door C.........................................................................................................................................122
Paper jam in the standard bin.......................................................................................................................123
Paper jam in the multipurpose feeder........................................................................................................124
Paper jam in the output expander...............................................................................................................125
Paper jam in the high‑capacity output expander.................................................................................... 125
Paper jam in the 4‑bin mailbox.....................................................................................................................126
Paper jam in the staple finisher....................................................................................................................127
Paper jam in the staple, hole punch finisher............................................................................................ 128
Staple jam in the staple finisher...................................................................................................................129
Staple jam in the staple, hole punch finisher............................................................................................132
Troubleshooting........................................................................................ 135
Network connection problems.....................................................................................................................135
Hardware options problems..........................................................................................................................137
Issues with supplies........................................................................................................................................ 138
Paper feed problems...................................................................................................................................... 139
Printing problems.............................................................................................................................................142
Contacting customer support....................................................................................................................... 172
Upgrading and migrating.........................................................................173
Hardware............................................................................................................................................................173
Software............................................................................................................................................................. 193
Firmware.............................................................................................................................................................194
Notices........................................................................................................196
Index...........................................................................................................207
Contents 4
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