Hold
The Hold key allows you to place a call
on hold to privately confer with other
colleagues or to answer multiple lines if
using Multi-Line Service.
Place Call on Hold
While on a call, press HOLD key; you
hear confirmation tone
Retrieve Call from Hold
Single Line Service
Press END key, then press START key;
held party returns
Multi-Line or Private Line Service
Press LINE key + line number (i.e. LINE
+ 2); held party returns
ANSWERING AND P
LACING CALLS
15
CTS Training | 310-825-4545
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