24 SPEKTRUM DX3R PRO USER GUIDE
EN
address, and RMA number are clearly written on the
outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon.
If you have any issue with a LiPo battery,
please contact the appropriate Horizon
Product Support office.
Warranty Requirements: For Warranty
consideration, you must include your original
sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met,
your Product will be serviced or replaced free of
charge. Service or replacement decisions are at the
sole discretion of Horizon.
Non-Warranty Service: Should your service
not be covered by warranty service will be
completed and payment will be required
without notification or estimate of the expense
unless the expense exceeds 50% of the retail
purchase cost. By submitting the item for service
you are agreeing to payment of the service without
notification. Service estimates are available upon
request. You must include this request with your item
submitted for service. Non-warranty service estimates
will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon
accepts money orders and cashiers checks, as well as
Visa, MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions
found on our website http://www.horizonhobby.com/
Service/Request/.
Warranty and Service Contact Information
Country of Purchase Horizon Hobby Address Phone Number/Email Address
United States of America
Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd Champaign,
Illinois 61822 USA
877-504-0233
Online Repair Request: visit www.horizonhobby.com/service
Horizon Product Support
(All other products)
4105 Fieldstone Rd Champaign,
Illinois 61822 USA
877-504-0233 productsupport@horizonhobby.com
United Kingdom Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
Germany Horizon Technischer Service
Christian-Junge-Straße 1
25337 Elmshorn
Germany
+49 (0) 4121 2655 100
service@horizonhobby.de
France Horizon Hobby SAS
14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
China Horizon Hobby – China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
info@horizonhobby.com.cn
Customer Service Information
Country of Purchase Horizon Hobby Address Phone Number/Email Address
United States of America
Sales
4105 Fieldstone Rd
Champaign, Illinois 61822 USA
(800) 338-4639
sales@horizonhobby.com
United Kingdom Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye, Harlow, Essex
CM18 7NS, United Kingdom
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
Germany Horizon Hobby GmbH
Christian-Junge-Straße 1
25337 Elmshorn
Germany
+49 4121 46199 60
service@horizonhobby.de
France Horizon Hobby SAS
14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70
infofrance@horizonhobby.com
China Horizon Hobby – China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
info@horizonhobby.com.cn