1 - The warranty period starts with the day of installation of the
goods and the initial registration of the vehicle in which the
initial installation is made, respectively. The warranty period
ends at the latest 24 months after delivery of goods.
2 - Should the equipment be installed by a third party, Spheros
warrants only the product and not its installations.
3 - During the stipulated period, the warranty completely covers
the workman-ship and spare parts used to repair defects
duly identified as being premature failure of material and
component defects used on its manufacturing.
4 - Only a technician from the Spheros authorized network of
services is qualified to repair the defects covered under the
warranty.
5 - The warranty approval is subject to the technical analysis of
the defects shown in the components and operational
conditions to which the equipment has been subjected.
6 - No claims will be accepted if the vehicle is still in use after
the defect is found, even if there is lack of replacement parts,
delay in transportation or any other such incident.
7 - The warranty of the components used in the assembly of
Spheros equipment, which have their own technical
assistance network, will be obtained from their own network
by presenting the Spheros warranty certificate. Taking for
example an alternator from the supplier Bosch, the request
should be forwarded directly to the service network of
Bosch.
8 - The warranty looses its validity:
a) if the installation or use of the product is not in accordance
with the Spheros technical recommendations.
b) if the product suffers any damage by accident, force of
nature, misuse or alterations and repairs performed by
unauthorized personnel.
c) if the warranty certificate and/or the serial number of the
product are adulterated, overwritten or damaged.
d) if defects or unsatisfactory performance are caused by the
use of non-original spare parts and in disagreement with the
technical specifications of Spheros.
e) if no original warranty certificate can be presented.
9 - The warranty does not cover:
a) the displacement of the bus for repairing the equipment. In
case the customer requests to be attended in the same
place where the product is operating, it will be up to the
authorized service provider to decide whether the visit will
be chargeable or not.
b) the support of customers in cities that do not have
authorized services providers. There the expenses for the
displacement are the sole responsibility of the owner.
c) lack of proper preventive maintenance, as described in the
preventive maintenance item in this manual.
d) parts that wear out naturally: bearings, belts, filters in
general, lubricating oil, relays and fuses.
e) losses or losses of profits caused by the grounding of the
vehicle due to the equipment not functioning.
2. Spheros Warranty Terms
4
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