IM-P198-05 MI Issue 26
1. Safety information
Manufacturers address:
Spirax-Sarco Limited
Runnings Road
Kingsditch Trading Estate
Cheltenham
Gloucestershire
GL51 9NQ
GB
We use Warning, Caution and Note statements throughout this book to draw your
attention to important information.
Warning!
This statement appears with information that is important to protect people and
equipment from damage. Pay very close attention to all warnings that apply
to your application.
Caution!
This statement appears with information that is important for protecting your
equipment and performance. Read and follow all cautions that apply to your
application.
Note
This statement appears with a short message to alert you to an important detail.
1.1 Receipt of system components
When receiving a Spirax Sarco mass flowmeter, carefully check the outside packing carton
for damage incurred in shipment. If the carton is damaged, notify the local carrier and submit
a report to the factory or distributor.
Remove the packing slip and check that all ordered components are present. Make sure any
spare parts or accessories are not discarded with the packing material. Do not return any
equipment to the factory without first contacting Spirax Sarco Customer Service.
1.2 Technical assistance
If you encounter a problem with your flowmeter, review the configuration information for each
step of the installation, operation and set up procedures.
Verify that your settings and adjustments are consistent with factory recommendations. Refer
to Section 6, Troubleshooting, for specific information and recommendations.
If the problem persists after following the troubleshooting procedures outlined in Section 6,
Contact Spirax Sarco Customer Support between 8:00 a.m. and 5:00 p.m.
When calling Technical Support, have the following information on hand:
• the serial number and Spirax Sarco order number (all marked on the meter nameplate)
• the problem you are encountering and any corrective action taken
• application information (fluid, pressure, temperature and piping configuration)
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