10
The following section explains how to use your SpliceCom PCS 10 with the
SpliceCom maximiser business telephone system.
Operating Instructions
Basics
To make a call: Pick up handset and dial the number e.g. 02087654321 - there is
no need to dial a 9 prefix but if you do, the call will still get through. Both 999 and
9999 will call the emergency services.
Holding a call: Press the button on the PCS 10. You will hear dial tone, the
other end will hear a hold message/music (for external calls) or a comfort
tone/beep (for internal calls). The call will remain on hold until you press the
again, or hang up.
Transferring a call: Answer the call, then press the button – you should
hear the dial tone. Dial the internal/external number required.
If you hear ringing you can then replace your handset and the caller will be
immediately connected to the destination – this is known as blind transfer.
OR
For an announced transfer.
You hear ringing and wait till the destination answers.
If the destination is willing to take the call – replace the handset to complete the
transfer.
If the destination is unwilling to take the call – press the button to clear that
call and talk to the caller again. You will be returned to the original caller if/when
the destination hangs up.
To Next Page
Loading...
