Splicecom PCS 571 User Manual

68 pages

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PCS 571/572G

User Manual

September 2013

Table of Contents3
Introduction5
About this Manual5
How Your PCS 571/572 will Operate5
Feature Highlights8
The PCS Range10
Basic Call Handling11
Make a Call11
Answer a Call12
View a Note12
- Reject a Call12
End a Call13
Dial Ahead13
Mute a Call14
Pause a Call14
Place a Call on Hold15
Transfer a Call15
Parking a Call16
- Pick up a Parked Call17
Conference Call18
Call Waiting19
Switch to Hands Free20
Changing the Volume20
Calls History22
View the Contents of Your Calls History22
Identifying the Type of Call22
Details of a Call23
Missed Calls23
Redial a Number23
Ring Back a Caller24
Select an Alternative Number to Dial24
Delete a Call25
Contacts Directory26
View the Directory26
Make a Call Via the Directory28
Transfer a Call Via the Directory29
Alternative Method to View the Directory30
Departments32
Working as a Member of a Department32
Receiving a Department Call32
Make a Call to a Department33
Transfer a Call to a Department33
Calls History34
User Settings35
Favourites (Speed Dials)35
- Favourites Page36
- Make a Call Using a Speed Dial37
- Transfer a Call Using a Speed Dial37
- Favourite Groups39
Telephone Numbers40
Defaults41
- Home Page41
- Off Hook Page41
- Keypad Mode42
Call Divert/Follow Me43
- Headset Ringing43
Out of Office Message45
Group Log in46
Do Not Disturb47
Voicemail48
Receiving a Message48
Listen to a Message48
Message Handling49
Delete a Message49
Ring Back a Caller50
Ring Back the Caller on an Alternative Number50
Finding Your Messages51
Record a Greeting52
Using an Assistant Telephone Number52
Send a Message to Email53
Listen to a Message While on a Call54
Leave a Message for a Colleague54
Transfer a Call to a Colleague's Voicemail55
Record a Call56
Record a Memo56
Voicemail for Departments56
PCS 571/572 Administration59
Hot Desking/Log in59
Remote PSTN60
Operator Console Mode62
Phone Information62
Partnering Your PCS 571/572 with Your PC or Laptop63
Index65

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Splicecom PCS 571 Specifications

General

Brand	Splicecom
Model	PCS 571
Category	IP Phone
Language	English

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