Basic Call Handling
10 PCS 571/572 User Manual v3.2/0913/1
Press the context sensitive key beside the Choose icon to display the list of numbers stored for
this user, and dial your colleague’s mobile number, for example.
Entering an external number
If you enter an external number on the keypad the following options are then
available:
Press the context sensitive key beside the Backspace icon to edit the
number entered on the keypad
Press the context sensitive key beside the Hang Up icon to cancel the
Dial Ahead
Press the context sensitive key beside the Dial icon to dial the number
entered,
or lift your handset,
or press the Speaker button.
The call will be automatically made.
If you enter an external number that is recognised by the system, in other words stored on the telephone
system’s Contacts database, the contact’s name will be displayed and the following option will be
available:
Press the context sensitive key beside the Choose icon to display the list of numbers stored for
this contact, and dial this contact’s mobile number, for example.
For further information on the Contacts Directory please refer to page 22.
Please note that if the Overlap Dial feature has been disabled on your handset Dial Ahead will be the only
method of making a call. Please refer to the Overlap Dial section from page 37 for further details.
Mute a call
The Mute facility will allow you to prevent a caller from hearing, for example, your conversation with
another colleague. You will be able to hear the caller but they will not be able to hear you.
Press the Mute button to mute your call.
The Muted message will appear in the centre of Call Status
Press the Mute button again to turn this feature off.
Pause a call
You may wish to Pause a call when you need to look up information for the caller, for example. The caller
will be placed on hold and played the hold music (if configured). However, dial tone is not given, which is
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