Splicecom PCS 571 - Table of Contents

PCS 571/572 User Manual
Contents
PCS 571/572 User Manual v3.2/0913/1 i
Contents
Introduction ................................................................................................................................................... 1
About this manual ............................................................................................................................................... 1
How your PCS 571/572 will operate ................................................................................................................... 1
Feature Highlights ............................................................................................................................................... 4
The PCS range ..................................................................................................................................................... 6
Basic Call Handling ........................................................................................................................................ 7
Make a call ........................................................................................................................................................... 7
Answer a call ....................................................................................................................................................... 8
View a note.......................................................................................................................................................... 8
End a call .............................................................................................................................................................. 9
Dial Ahead ........................................................................................................................................................... 9
Mute a call ......................................................................................................................................................... 10
Pause a call ........................................................................................................................................................ 10
Place a call on hold ........................................................................................................................................... 11
Transfer a call..................................................................................................................................................... 11
Parking a call...................................................................................................................................................... 12
Conference Call ................................................................................................................................................. 14
Call Waiting ........................................................................................................................................................ 15
Switch to Hands Free ........................................................................................................................................ 16
Changing the volume ....................................................................................................................................... 16
Calls History ................................................................................................................................................. 18
View the contents of your Calls History ........................................................................................................... 18
Identifying the type of call ................................................................................................................................ 18
Details of a call .................................................................................................................................................. 19
Missed Calls ....................................................................................................................................................... 19
Redial a number ................................................................................................................................................ 19
Ring back a caller .............................................................................................................................................. 20
Select an alternative number to dial ................................................................................................................ 20
Delete a call ....................................................................................................................................................... 21
Contacts Directory ....................................................................................................................................... 22
View the Directory ............................................................................................................................................. 22
Make a call via the Directory ............................................................................................................................ 24
Transfer a call via the Directory ........................................................................................................................ 25
Alternative method to view the directory ........................................................................................................ 26
Departments ................................................................................................................................................ 28
Working as a member of a Department .......................................................................................................... 28
Receiving a Department call............................................................................................................................. 28
Make a call to a Department ............................................................................................................................ 29
Transfer a call to a Department ........................................................................................................................ 29
Calls History ....................................................................................................................................................... 30
User Settings ............................................................................................................................................... 31
Favourites (Speed Dials) ................................................................................................................................... 31
Telephone Numbers ......................................................................................................................................... 36
Defaults ............................................................................................................................................................. 37
Call Divert/Follow Me ........................................................................................................................................ 39
Out of Office Message ..................................................................................................................................... 41