Spytec Z12 - Firmware Upgrades; Warranty

SPYTEC Z12 INTELLIGENT SECURITY CAMCORDER USER GUIDE 19
Firmware Upgrades
An occasional firmware upgrade may be available for the Z12.
Visit http://support.spytec.com/ to check on the latest firmware for your Z12.
Help
Thanks again for purchasing a SpyTec product! We appreciate your business and
strive to make your experience the best possible. If you have any issues with your
product, please contact us at support@spytec.com so that we can help you get
things started.
Warranty
This Limited Warranty applies to physical goods sold by STI and lasts for a period of
one year from the date of sale of the device.
This Limited Warranty covers any manufacturing defects to the device or accessories
encountered by normal use. This warranty does NOT cover damages resulting from
improper use of the device (including the use of incompatible accessories such as
chargers, storage devices, etc.), unauthorized modications to the device, negligence,
or from any environmental or natural disasters, or from loss or theft. This warranty
requires proof of sale of the device from STI or from approved resellers only.
Devices that are covered will be repaired or replaced at STI’s discretion. Devices
requiring replacement will be fullled with a new or refurbished unit, or a similar unit if
the original unit is no longer available.
To take advantage of our warranty, please go to http://www.spytec.com/return-policy/
and review our returns policy. If your device meets the above guidelines
as well as the guidelines on our website, please click the button to proceed to the
Return Authorization Form. In the event our on-line guidelines change, this warranty
will supersede any newer changes. Once you have filled out the Return Merchant
Authorization form, please wait for instructions. The date the form is lled out must
not exceed one year from the date of sale.
SpyTec is a registered trademark of Spy Tec International, 2019.
All rights reserved.