PAGE 12 of 26 PFWS_2010
OWNER'S MANUAL
®
PERSONAL FIREPROOF AND
WATERPROOF SAFES
Q:
A: First, replace the baery and try the key pad again. If the keypad is sll not responding, follow
the direcons on your instrucon sheet for using the trouble key that came with your electronic
safe. Once the door is open, test your combinaon with the door open. If your keypad is sll unre-
sponsive, please contact Stack-On’s Customer Service Department at
hps://www.stack-on.com/customer-service/.
Q:
A: Make sure the code is NOT longer than 8 digits. When you enter your new code, you will need to
make sure you conrm your code by entering the key on your key pad.
Q:
A: Make sure the baeries are new and have not expired. If you have installed new baeries and
this problem persists, please contact our Customer Service Department at
hps://www.stack-on.com/customer-service/.
Q:
A: Please refer to your instrucon sheet for addional informaon.
Q:
A: Please contact Stack-On’s Customer Service Department at
hps://www.stack-on.com/customer-service/.
Q:
A: If you misplace your instrucon sheet, you can download a copy from the Stack-On website
at hps://www.stack-on.com/product-manuals/. All instrucon sheets are listed by model number.
Please visit us at Stack-On.com for more informaon.