Starkey ITE - Service and Repair; Troubleshooting Guide

Hearing System Care
Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
SOLUTIONS
Not Loud
Enough
Low battery Replace battery
Wax or debris in
the microphone
or receiver
Clean both microphone
and receiver with brush
Change wax prevention
system
Hearing change Contact your hearing
care professional
Inconsistent
Performance
Low battery Replace battery
Unclear,
Distorted
Performance
Low battery Replace battery
Defective hearing
instrument
Contact your hearing
care professional
Dead
Low battery Replace battery
Wax or debris in
the microphone
or receiver
Clean both microphone
and receiver with brush.
Change wax prevention
system.
25
Service and Repair
If, for any reason, your hearing system does not operate
properly, do NOT attempt to fix it yourself. Not only
are you likely to violate any applicable warranties or
insurance, you could easily cause further damage.
Should your hearing system fail or perform poorly,
check the guide below for possible solutions. If
problems continue, contact your hearing care
professional for advice and assistance.