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ENGLISH
Troubleshooting
CONSUMER SERVICES
For problems with your Handheld Fabric Steamer, please refer to the troubleshooting guide
located above. Additional inquiries should be directed to our consumer support services through
our Web site, steamfast.com.
If you do not have internet access, you may also contact our Consumer Service Department by
telephone, at 1-800-711-6617.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efciently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located near electrical specication label on bottom of unit)
For information regarding your 2 Year Limited Warranty, refer to Page 13 of this manual.
PROBLEM POSSIBLE CAUSE & SOLUTION
Unit fails to heat up. Unit is not plugged in. Plug power cord into electrical outlet.
Household circuit breaker / ground fault interrupter has tripped
or blown a fuse. Reset circuit breaker / ground fault interrupter, or
replace fuse. For assistance, contact a licensed electrician.
Temperature Control Dial has not been turned to a heat setting.
Unit is leaking water.
The Continuous Steam Switch is in this
position, but Tempera-
ture Control Dial is not set to high enough heat setting. Refer to
Steam Ironing section for further instructions.
Water tank is overlled. Do not ll past MAX line.
There is mineral build-up. Refer to MINERAL BUILD-UP section for
further instructions.
Unit is not producing
continuous steam
The Continuous Steam Switch is not set in the correct position.
Ensure it is set to
position.
The Temperature Control Dial is not set to high enough heat. Refer
to Steam Ironing section for further instructions.