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Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a sim-
ple solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem Reason Solution
No light after plug-in of
the device
∙ No power
∙ To many devices at one
power cord
∙ Check is plug is plugged-
in correctly
∙ Check the fuse
A signal tone sounds
and no heat occurs
∙ Pot not suitable for in-
duction
∙ Min. diameter of 10cm
∙ Use suitable cookware
Plate does not heat
anymore
∙ Timer run out ∙ Set a new time
Error code „E0“ ∙ No or inappropriate
cookware
∙ Check cookware
Error code „E1“ ∙ Internal overheat ∙ Let device cool down and
restart
Error code „E2“ ∙ The temperature of the
pot is too high
∙ Take the pot from the de-
vice and let it cool down,
then restart
Error code „E3“ ∙ Voltage is unusual ∙ Let device cool down and
restart
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