MIDEX-8
English – 41
ENGLISH
Warranty Terms
Based on the following terms, Steinberg grants a warranty for the
technical components used in this device:
1. The warranty period is a one year, beginning with the date of purchase from an
authorized dealer. If local law demands a mandatory warranty period exceed-
ing one year, this period is valid.
2. The warranty includes the removal of defects of production and material as
well as the exchange of parts by Steinberg. It does not include damage caused
by poor means of transport, external force or damage caused by non-obser-
vance of the instructions in the operation manual.
3. The warranty includes the removal of discovered production or material de-
fects by repair or exchange of the defective parts. Claims beyond those de-
scribed here, especially compensation claims, can not be asserted within the
framework of this warranty.
4. A warranty claim can only be accepted, if the warranty card and a proof for the
purchase of the device are in your possession and if the device bears the origi-
nal model identification plate and the correct serial number.
5. The device may only be opened or repaired by an authorized Steinberg repre-
sentative, otherwise the warranty becomes void.
6. This warranty does not restrict your other legal rights.
Please read this before you send in a device for repair
• Please find the address of the Steinberg distributor responsible for product ser-
vice on your Product Registration Pass.
• You must obtain an RMA number from the responsible Steinberg distributor
prior to sending in a faulty device.
• For logistical reasons, we can not accept devices that you send in without an
RMA number. These are returned to you at your expense.
• When sending in a device, please make sure that you also send in its Warranty
Card, fully filled in, a description of the malfunction and a copy of the invoice.
• Devices that arrive without a description of the malfunction need more exten-
sive testing. This results in additional costs for which must charge you.
• If you send in a device for repair and it turns out that it is fault-free, we unfortu-
nately have to charge you with a service flat rate.
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