Troubleshooting
UR242 Operation Manual
25
Troubleshooting
[POWER] lamp does not
light.
Is the AC adaptor connected correctly?
The UR242 is not a bus-powered type device. Refer to the Getting Started
instructions to turn on the [ ] switch.
No sound
Has TOOLS for UR242 been installed properly?
Refer to the Getting Started instructions to complete TOOLS for UR242
installation.
Confirm whether or not a proper USB cable is used.
If the USB cable is broken or damaged, replace the USB cable with a new one.
Make sure to use a USB cable no longer than 3 meters.
Are the volume controls of the device set to appropriate levels?
Confirm the levels of the [OUTPUT] knob and [PHONES] knob.
Are the microphones and monitor speakers connected to the device
properly?
Refer to the section “Connection Examples” (page 22) to confirm the connection.
Are the audio driver settings on DAW software set properly?
Refer to the section “Configuring the Audio Driver Settings on DAW Software”
(page 23) to set it.
Is the [ASIO Driver] setting on the Cubase series program set
properly?
From the Cubase series menu, open the [Devices] [Device Setup…] [VST
Audio System], then confirm that the [Yamaha Steinberg USB ASIO] (Windows) or
[Steinberg UR242] (Mac) is selected on the [ASIO Driver].
Was the power of the device turned on before starting the DAW
software?
Before starting the DAW software, connect the device to a computer and turn on
the power of the device.
Are any USB devices you are not using connected to the computer?
Remove them, and then check the sound again.
Are any other applications running at the same time?
Quit all applications you are not using and check the sound again.
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