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Stelpro Maestro SMC402AD - User Manual

Stelpro Maestro SMC402AD
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USER GUIDE
INS-SMC402AD-EN-0919
SMART CONTROLLER
THERMOSTAT
Model: SMC402AD

Table of Contents

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Do you have a question about the Stelpro Maestro SMC402AD and is the answer not in the manual?

Summary

The 360° Comfort Experience

Control Your Comfort From Anywhere

Explore features for remote control and home comfort management.

Compatibility and Requirements

Product Compatibility

Details on heating systems the thermostat controls and Wi-Fi compatibility.

Whats Included and Tools Needed

Lists items in the box and necessary tools for installation.

Important Safety Warnings

Before You Start

Maximize Your MAESTRO System

Guidance on leveraging the full capabilities of the MAESTRO system.

Controller Installation Location

Installing the MAESTRO Controller-Thermostat

Cut Off Power Supply

Critical safety step to disconnect electrical power before installation.

Remove Existing Thermostat

Procedure for safely removing the old thermostat from the wall.

Secure Mounting Plate

Instructions for attaching the MAESTRO controller-thermostat mounting plate.

Connect the Wires

Detailed guide on wiring the controller-thermostat to the heating system.

Secure Unit to Mounting Plate

How to attach the controller-thermostat unit to the installed mounting plate.

Turn Power Back On

Restoring power to the heating system and verifying thermostat operation.

Set Up Basic Options

Initial configuration of language, temperature format, time, and heating mode.

Enjoying the MAESTRO System

Home Screen Overview

Overview of the MAESTRO controller-thermostat's main display and interactive elements.

Using the Controller-Thermostat

Control with the MAESTRO App

How to use the mobile app to manage your home's temperature remotely.

Connect to Wi-Fi and Register

Steps to connect the controller-thermostat to your home Wi-Fi and register it.

Obtain Registration Code

Procedure to get the registration code for linking the controller to the MAESTRO system.

Create MAESTRO Network

Guide for connecting thermostats to the controller via the Zigbee network.

Connect Thermostats Without App

Alternative method for connecting thermostats directly to the controller.

Managing Home Statuses and Activities

Description of Home Statuses

Explanation of available home statuses (Away, Home, Vacation, Standby).

Status and Activity Examples

Illustrative scenarios showing how statuses and activities change temperature settings.

Selecting Status and Activities

How to manually choose a home status or activate a pre-programmed activity.

Geofencing Management

How Geofencing Works

Explanation of geofencing boundary and automatic status changes based on location.

Activate;Deactivate Geofencing

Steps to enable or disable the geofencing feature on the controller or app.

Manage Paired Devices

How to remove paired mobile devices from the geofencing system.

Setting the Thermostat Temperature

Temporarily Modify Group Setpoints

Temporarily Modify Single Thermostat Setpoint

Removing a Thermostat

Open Window Detection

Proximity Sensor

Locking;Unlocking Thermostat Screen

Viewing Active Alerts

Viewing Technical Information

Display and Configuration Options

Modify Display Language

Changing the language displayed on the controller-thermostat screen.

Modify Temperature Format

Switching between Celsius and Fahrenheit display for temperature.

Modify Heat Mode

Selecting the appropriate heating system type (baseboard, fan-forced).

Modify Lobby Mode

Configuring the lobby mode for specific heating scenarios.

Modify Time Format

Setting the time display to 12-hour or 24-hour format.

Modify Screen Saver Option

Adjusting the inactivity timer before the display goes into screen saver mode.

Resetting the Controller-Thermostat

Troubleshooting Common Problems

Common Problems and Solutions

Table listing typical alerts and malfunctions with their respective solutions.

Thermostat Disconnected or No Power

Steps to resolve when a thermostat is offline or has no power.

Window Open Detection Alert

Actions to take when the system detects an open window.

Overheating Equipment Alert

Troubleshooting steps for when the heating system overheats.

Wi-Fi Connection Issues

Solutions for when the controller-thermostat loses Wi-Fi connectivity.

Cold Room Temperature Status

Understanding and resolving the "Cold" status message.

Hot Room Temperature Status

Understanding and resolving the "Hot" status message.

Temperature Sensor Malfunction

What to do if the controller-thermostat cannot measure the ambient temperature.

Connection Issues with Thermostats

Troubleshooting steps for establishing or maintaining thermostat connections.

Wi-Fi Network Not Displayed or Available

Solutions for problems related to Wi-Fi network detection and availability.

Failure to Connect to Wi-Fi Network

Steps to resolve issues when the device fails to connect to the Wi-Fi.

Heating System Always On

Diagnosing and fixing issues where heating remains active incorrectly.

Heating System Not Running

Troubleshooting when the heating system fails to activate despite thermostat indication.

Thermostat Not Lighting Up

Solutions for when the controller-thermostat display does not turn on after installation.

Incorrect Ambient Temperature Display

Addressing issues with inaccurate temperature readings on the display.

Fan Heater Frequent Cycling

Resolving rapid on/off cycles for fan-forced heating systems.

Deactivating Zigbee Network

Controller-Thermostat Default Values

Technical Specifications

Electrical Data

Details on supply voltage, minimum, and maximum load capacities.

Temperature Display Specifications

Information on temperature measurement ranges and display increments.

Connectivity Standards

Supported wireless protocols like Zigbee and Wi-Fi.

Storage and Operating Conditions

Environmental requirements for storing and operating the device.

Warranty Information

Stelpro Maestro SMC402AD Specifications

General IconGeneral
Control TypeDigital
DisplayLCD
Temperature Range5°C to 30°C (41°F to 86°F)
ColorWhite
Maximum Load4000 W
CertificationcULus
Wi-Fi ConnectivityNo
Wattage4000 W
Accuracy±0.5°C
MountingWall
Weight0.2 kg (0.4 lb)
CompatibilityElectric baseboards, convectors, and fan heaters
Amperage16.7 A
Programmability7-day programmable

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