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Troubleshooting tips
If none of the solutions offered on the previous page help you solve the problem,
follow the troubleshooting tips below before contacting a qualified technician or
our after sales support centre for advice.
Place a small cup of water (approx. 150mL) in a glass measure in the oven and
close the door securely. The oven lamp should go off if the door is closed properly.
Let the oven work for one minute.
• Does the oven lamp light up?
• Does the cooling fan work? (Put your hand over the rear ventilation openings.)
• Does the turntable rotate? (The turntable can rotate clockwise or anticlock-
wise. This is quite normal.)
• Is the water in the cup hot?
If the answer to any of the above questions is "no", please check your wall socket
and the fuse in your meter box. If both the wall socket and the fuse are functioning
properly, contact our after sales support centre using the details at the bottom of
the page.
Microwave radiation
This product is a Group 2 Class B ISM equipment. In Group 2 equipment,
radio-frequency energy is intentionally generated and/or used in the form of
electromagnetic radiation. Class B equipment is suitable for use in domestic
establishments and in establishments directly connected to a low voltage power
supply network which supplies buildings used for domestic purposes.
Radio interference
Operation of the microwave oven can cause interference to your radio, TV or
similar equipment. In such a case, try to reduce or eliminate interference by:
• Cleaning the microwave oven door and seal.
• Re-orienting the antenna of the radio or television.
• Moving the microwave oven away from the receiver.
• Plugging the microwave oven into a different power outlet so that it and the
receiver are on different branch circuits.
FAQs and Troubleshooting Guide (Cont.)
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