1. Legal Notice
1.1 Copyrights and trademarks
STONEX®, the STONEX® logo, and X120
GO
are trademarks of STONEX® S.r.l.
STONEX® GOapp, STONEX® GOpost and STONEX® Reconstructor are trademarks of STONEX® S.r.l.
All other trademarks are the property of their respective owners.
2. Standard Limited Warranty
2.1 Shipping policy
The Customer or the Dealer is required to pay for the charges for shipping of fault parts or instruments to
STONEX® representative office and STONEX® (will provide) the shipping for return. Dealers needs to follow
STONEX® repair/service procedure to achieve a better and prompt service result.
2.2 Return policy Dead on Arrival instruments
All returned products must be shipped to STONEX® representative office.
The original Purchaser has a period of seven (7) days, starting from date (data) of purchasing to signal the existence
of a defect in the instrument for a full refund (less shipping and handling), provided the merchandise is in new,
resalable condition and returned in the original, undamaged packaging. Customer must pay for both the return
and the original freight fees, regardless of the original freight paid by the Company. All warranty books, instruction
manuals, parts and accessories must be included as well as the original box in which the item was shipped. We
recommend placing the original carton inside another box, to avoid any additional damage to the carton itself. In
some cases, returns of special items will require a re-stock fee. Acceptance of returned merchandise is final only
after inspection by STONEX®.
Above terms and (policy shall apply as for hardware.) Dealers needs to follow STONEX® repair/service procedure
to achieve a better and prompt service result.
2.3 Firmware/Software warranty
STONEX® doesn’t warrant that operation of Firmware/Software on any instruments will be uninterrupted or error-
free, or that functions contained in Firmware/Software will operate to meet your requirements.
STONEX® will forward the Software/Firmware Fix to the dealer or customer. Firmware/software Fix means an error
correction or other update created to fix a previous firmware version that substantially doesn’t conform to the
instrument’s specification.
2.4 Over Warranty repair(s) policy
Customer shall pay the standard repair fees for any service (whether part replacement or repairs) and performed
by STONEX® under request and explicit authorization of the customer itself. In this case the customer is charged
for return shipment’s fees as well.
2.5 Disclaimer and Limitation of Remedy
All other express and implied warranties for this product, including the implied warranties of merchantability and
fitness for a particular purpose and/or noninfringement of any third party’s rights, are hereby disclaimed.
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