Suburban SDN2 - Warranty Information; Two-Year Limited Warranty; Handling Product Problems

LIMITED WARRANTY
SUBURBAN RECREATIONAL VEHICLE COOKING APPLIANCE
TWO YEAR LIMITED WARRANTY
ThisSuburbanproductiswarrantedtotheoriginalpurchasertobefreefromdefectsinmaterialandworkmanshipundernormaluseandmaintenanceforaperiodoftwoyears
fromdateofpurchasewhetherornotactualusebeginsonthatdate.Allporcelainparts,includingtopburnergrates,arewarrantedascommerciallyacceptableonlyasofthe
datetheproductwasmanufactured.Itistheresponsibilityoftheconsumer/ownertoestablishthewarrantyperiod.Suburbandoesnotusewarrantyregistrationcardsforits
standardwarranty.YouarerequiredtofurnishproofofpurchasedatethroughaBillofSaleorotherpaymentrecords.
SuburbanwillreplaceanypartsthatarefounddefectivewithinthersttwoyearsandwillpayawarrantyserviceallowancedirectlytotherecommendedSuburbanService
Centeratratesmutuallyagreedupon between Suburban and its recommended service centers. Replacement parts will be shipped FOB the shipping point within the
ContinentalUnitedStates,AlaskaandCanadatotherecommendedservicecenterperformingsuchrepairs.Allfreight,shippinganddeliverycostsshallbetheresponsibility
oftheowner.Theexchangedpartorunitwillbewarrantedforonlytheunexpiredportionoftheoriginalwarranty.Beforehavingwarrantyrepairsmade,conrmthatthe
serviceagencyisarecommendedservicecenterforSuburban.DO NOT PAY THE SERVICE AGENCY FOR WARRANTY REPAIRS; SUCH PAYMENTS WILL NOT BE
REIMBURSED.
Suburbanreservestherighttoexaminetheallegeddefectintherangeapplianceorcomponentparts,anditistheowner’sobligationtoreturntherangeapplianceand/or
componentpartstoSuburbanoritsrepresentative.Whenreturningarangeappliance,itmustincludeallcomponentpartsandtheserialnumberplate.Returnedcomponent
partsmustbeindividuallytaggedandidentiedwiththerangeappliance’smodelnumber,serialnumberanddateofinstallation.
Forwarrantyservice,theowner/usershouldcontactthenearestrecommendedSuburbanServiceCenter,advisingthemofthemodelandserialnumbers(locatedunderneath
themaintop)andthenatureofthedefect.TransportationoftheRVtoandfromtheServiceCenterand/ortravelexpensesoftheServiceCentertoyourlocationisthe
responsibilityoftheowner/user.AcurrentlistingofrecommendedservicecentermaybeobtainedfromSuburban’swebsite:www.rvcomfort.com.Ifyoucannotlocatea
recommendedservicecenterlocally,theserviceagencychosentoperformwarrantyrepairsmustcontactourServiceDepartmentat423-775-2131forauthorizationbefore
makingrepairs.UnauthorizedrepairsmadewillnotbepaidbySuburban.
LIMITATION OF WARRANTIES
ALLIMPLIEDWARRANTIES(INCLUDINGIMPLIEDWARRANTIESOFMERCHANTABILITY)AREHEREBYLIMITEDINDURATIONTOTHEPERIODFORWHICHEACH
LIMITED WARRANTY IS GIVEN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU. THE EXPRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY
ANY DISTRIBUTOR, DEALER OR OTHER PERSON WHOMSOEVER.
SUBURBAN WILL NOT BE RESPONSIBLE FOR:
1. Normalmaintenanceasoutlinedintheinstallation,operatingandserviceinstructionsowner’smanualincludingcleaningofcomponentpartsandcleaningorreplacement
oftheburnerorice.
2. Initialcheckoutsandsubsequentcheckoutswhichindicatetherangeapplianceisoperatingproperly,ordiagnosiswithoutrepair.
3. DamageorrepairsrequiredasaconsequenceoffaultyorincorrectinstallationorapplicationnotinconformancewithSuburbaninstructions.
4.ANYDAMAGE(CRACKS,CHIPS,SCRATCHES,ETC.)TOANYPAINTEDORPORCELAINENAMELPARTS.
5. Failuretooperateduetolooseordisconnectedwires;waterordirtincontrols,fuellinesandgastanks;impropergaspressure;lowvoltage.
6. Cleaningoradjustmentofcomponents;electrode,burnertube,pilotandthermocouple.
7. Costsincurredingainingaccesstotherangeappliance.
8. PartsoraccessoriesnotsuppliedbySuburban.
9.Freightchargesincurredfrompartsreplacements.
10. Damageorrepairsneededasaconsequenceofanymisapplication,abuse,unreasonableuse,unauthorizedalteration,improperservice,improperoperationorfailure
toprovidereasonableandnecessarymaintenance.
11. Suburbanproductswhoseserialnumberhasbeenaltered,defacedorremoved.
12. SuburbanproductsinstalledorwarrantyclaimsoriginatingoutsidetheContinentalU.S.A.,Alaska,HawaiiandCanada.
13.Damageasaresultofoods,winds,lightning,accidents,corrosiveatmosphereorotherconditionsbeyondthecontrolofSuburban.
14. ANYSPECIAL,INDIRECTORCONSEQUENTIALPROPERTY,ECONOMICORCOMMERCIALDAMAGEOFANYNATUREWHATSOEVER.Somestatesdonotallow
theexclusionofincidentalorconsequentialdamages,sotheabovelimitationmaynotapplytoyou.
NOREPRESENTATIVE,DEALER, RECOMMENDEDSERVICECENTEROROTHERPERSONISAUTHORIZEDTOASSUMEFOR SUBURBANMANUFACTURING
COMPANY ANY ADDITIONAL, DIFFERENT OR OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS SUBURBAN PRODUCT.
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvaryfromstatetostate.
IF YOU HAVE A PRODUCT PROBLEM
FIRST:
IfyourRVhasitsoriginalrangeapplianceandisstillundertheRVmanufacturer’swarranty,followthestepssuggestedbyyourdealerormanufactureroftheRV.
SECOND:
ContactaconvenientlylocatedrecommendedSuburbanServiceCenter.Describetothemthenatureofyourproblem,makeanappointment,ifnecessary,andprovidefor
deliveryofyourRVtotheselectedservicecenter.
THIRD:
Toobtaininformationonlocatingalocalserviceagency,contact:
 SuburbanManufacturingCompany
 CustomerServiceDepartment
 676BroadwayStreet
 Dayton,Tennessee37321
 (423)775-2131,Ext.7101
 www.rvcomfort.com