Heating Element
Failure
Fan failure coinciding with a lack of
heat, or the breaker supplying power to
the heating element beginning to trip
indicates a problem with the element.
Have your serial number ready and call
SUN-MAR for further diagnostic
instructions or to order replacement
parts.
1) Install unit with a ground fault
interrupter and/or a surge
protector,
2) If you remove the toilet from the
bathroom for cleaning, DO NOT
use a water hose to clean the
toilet. The base is water resistant,
NOT water proof.
3) Install according to manual
guidelines.
Blown fuse
(230V toilets ONLY)
Have your serial number ready and call
SUN-MAR for a replacement. (Detailed
instructions are included with the
replacement part) Check fuse located
on the electric box to ensure that it is
functioning correctly, if the wire in the
fuse is charred or broken, replace the
fuse.
Power surges can cause the fuse
to blow. If this is a possibility in
your area, a surge protector is re-
commended.
Liquid in
Finishing
Drawer
Drum Screen Clogged
Or
Condensate coming
down vent stack (NE)
CENTREX 3000 (electric): Unplug the
Centrex 3000 before attempting any
maintenance. Disconnect the vent
stack and remove the fan assembly.
Rotate the drum until the drum screen
is visible. Spray the drum screen with
Compost Quick and let sit for 30-45
minutes. Use a long-handled wire brush
to thoroughly scour the drum screen.
Rotate drum so screen is on the
bottom, then look through drawer
opening to check for liquid dripping from
screen.
CENTREX 3000 NE: Remove the blank
fan plate. Rotate the drum until the
drum screen is visible through the
opening where the blank fan plate was
located. Spray the drum screen with
Compost Quick, let sit for 30-45
minutes, then thoroughly scour with
long handled wire brush.
Following the routine maintenance
described on page 12 will prevent
the drum screen from becoming
clogged.
In a CENTREX 3000 being used
residentially, the drum screen
should only have to be scrubbed
twice a year, approximately every
six months.
Drum will not
turn
Set screw securing
handle to shaft has
broken.
Drill out set screw and replace, or have
your serial number ready and call SUN-
MAR for a handle replacement kit
(instructions included).
Drum should never be more than
½ full. Use the circular indent on
the front inside of the drum as a
guide. Compost should never be
above half way up that circle. See
page 12 for further information on
removing compost.
Steel roll-pin securing
gear wheel to shaft
has broken.
Have your serial number ready and call
SUN-MAR for a replacement small gear
kit.
Drum Door Not
Opening/
Closing
Properly
Drum too full and/or
Hinges are stuck
Spray hinges with Compost Quick.
Scrub hinges with toothbrush or other
soft nylon bristled brush.
Remove compost using a small, hand-
held tool until drum is less than half-full.
Do not allow the Bio-drum™ to
become more than half full. This
can lead to excess stress on
hinges and other moving parts,
and can prevent compost from
being able to exit the drum.
If you have any questions, please call Sun-Mar’s customer service number, 1 888 341 0782 ext. 218
before proceeding with any mechanical repairs. The serial number of your composting toilet will be
required for warranty purposes, and to ensure that the correct part is provided for your toilet.
17
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