16
Troubleshooting
PROBLEM POTENTIAL CAUSE SOLUTION
Error code on
display: E1 or E2
Start-up error Unplug unit, wait 10 seconds and plug back
in. If unit still does not work, unplug unit
and contact customer service to provide error
code.
Air fryer does not
turn on
Removable drawer is
not inserted properly.
Insert the removable drawer properly,
ensuring it clicks into the closed position.
Power cord is not
plugged in.
Make sure power cord is plugged in and the
outlet has power.
Plastic film not
removed from the
screen.
Remove protective plastic film from the
screen.
Food is not
evenly cooked
Too much food in
cooking drawer or
food was not stirred
during cooking.
Arrange food in a single layer.
Stir food during cooking process.
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