Sunbeam Alinea Pro DiamondForce - Troubleshooting

15
Troubleshooting
PROBLEM POTENTIAL CAUSE SOLUTION
Undercooked
Foods
Too much food was
placed in cooking
basket
To ensure proper cooking, all food must be
exposed to the air coming from the fan.
Always arrange food in a single layer and
allow enough space between food pieces so
the air can go through. Shake or flip the food
thoroughly to ensure even cooking.
Incorrect time /
temperature setting
Some pre-set times are intended for thawed
foods (i.e. meat and fish) and they might not
be enough to fully cook frozen pieces. Follow
the cooking times guide to decide the time
and temperature setting required.
Overcooked
Foods
Incorrect time/
temperature setting
Some pre-set times are intended for frozen
items (i.e. Fries), Refer to the cooking
times guide to decide the proper time and
temperature setting for your condition.
Unit does not
start
Cooking basket
slightly open
As a safety measure, this air fryer will not
function unless the cooking drawer is fully
inserted into the unit. Make sure the cooking
drawer is properly in place and fully inserted
and press the Start/ Cancel button .
Start-up error Verify unit is plugged in, no error code is
shown on the display, a program is selected
and press the start button, verify timer is
counting down.
If after verifying all these items the unit is
still not working, contact customer service.
Burnt smell First Use It is recommended to heat your air fryer to
390ºF / 200ºC for approximately 15 minutes
to eliminate any manufacturing residue that
may remain after shipping.
Food build-up Clean your air fryer frequently, preferably
after each use to avoid food and grease build
up.
Screen not
responding
-- Unplug unit, wait 10 seconds and plug back
in.
Ensure that the protective film has been
removed from the screen.