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Uneven cup filling. Uneven tamping or obstruction in the Ensure coffee is tamped evenly
pouring spouts. and check that there is nothing
obstructing the pouring spouts.
Defective baffle in group handle. Contact a Sunbeam Service Centre.
Espresso tastes burnt. Type of coffee being use. Experiment with different brands of
coffee.
Appliance has not been rinsed Run a reservoir full of water properly
after descaling. through the machine before making
another coffee.
Pump makes an unusually No water in reservoir. Fill the water reservoir.
loud noise.
Water reservoir not correctly Replace the water reservoir
positioned. firmly into the unit.
Machine does not operate. Group head may be blocked. Remove filter holder and clean group
head. See "Care & Cleaning".
Machine blocked by scale See the "Descaling" section.
build up.
If this guide does not solve your query, contact Sunbeam Customer Care Line:
Australia - 1300 881 861.
New Zealand - 0800 786 232
Troubleshooting Guide
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