Sunbeam TORINO - Page 36

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Troubleshooting Guide continued
Problem Possible Cause Solution
Coffee pours too
quickly. Under
Extraction
• Coffee grind is too coarse.
• Too little coffee in the filter
basket.
• Coffee not tamped firmly
enough.
• Use a finer grind.
• Fill filter basket with more coffee,
and/or use a dual filter basket.
• Tamp more firmly.
Coffee is too weak • Using small filter basket for
double shot of espresso.
• The coffee is under extracted.
• Use the double filter basket for 2
cups of coffee, or one single 'double
strength' cup of coffee.
• See ‘under extraction’ section above.
Espresso does not
have any crema
• Coffee is old or dry.
• Coffee not tamped firmly
enough.
• Coffee grinds too coarse.
• Not enough coffee in filter
basket.
• Use fresh coffee beans. Once
opened, store in an airtight container
quickly. Store away from heat and
light. Do not store in the fridge.
• Tamp more firmly.
• Use a more fine grind.
• See ‘Using your Torino’ section.
Coffee runs down
the side of the
filter handle
• Group handle is not attached
correctly, or group handle is
not tightened sufficiently.
• Too much coffee in the filter
basket.
• Group head has loose coffee
grinds remaining.
• Group head rubber seal is
damaged or worn.
• See ‘Using your Torino’ section.
• Fill filter basket with less coffee.
• Wipe with a damp cloth.
• Contact the Sunbeam Customer
Service Team.