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13. How to add a new cloud frame into my current account?
14. What's my account number while signing in to cloud app?
15. Forget password, Cannot sign in to frame service platform
http://cloud.sungale.com
16. How to make slideshow the photos stored in USB/SD card/On-board memory?
Sungale's cloud frame does not support to add multi cloud frames into one account,
each of our frames has its independent account number. We are working on Grouping
Frames function, you will see the function soon.
It is just the email address you have used when you registered your cloud frame, and
the password is just the one you are using for logged in the cloud frame's service
platform http://cloud.sungale.com.
There's a "forgot password" link under the "login" screen. You can input your registered
email address and "submit", then, you will get a new password created by the server
from support@sungale.com, then, please change it to your own password.
Go to "Local Photos" section, click the vertical three dots on the upper right corner,
click "start slideshow" from the dropdown menu.
17. Can I change the local photo slide show styles/time intervals?
NO, only cloud album slide show is configurable
Troubleshooting
12. Remove the Time/Weather panel
Logon to the cloud frame service platform https://cloud.sungale.com, click "Frames"
on the platform. If you find "Weather Panel Setting" button, you can select to turn off/on
weather report. For some earlier models, you may not see the selection button, which
means the frame’s system needs upgrade, please contact support@sungale.com for
system upgrade instruction, then, you can select to turn off/on weather panel.
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