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WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for one year (the
“Warranty Period”). The Warranty Period is not extended if we replace the product. We
may change the availability of this limited warranty at our discretion, but any changes
will not be retroactive.
Your sales receipt showing the date of purchase of the product is your proof of
purchase. Any evidence of alteration, erasing or forgery of proof of purchase documents
will be cause to void this Warranty. Products on which the serial number has been
defaced or removed are not eligible for warranty service.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective product during the Warranty Period, we will, in our sole
discretion, either: (a) replace such product (or the defective part) free of charge or (b)
refund the purchase price of such product. Freight charges to and from you are your
responsibility and are not covered under this Warranty. This includes freight charges for
parts shipped to enable the services of the Product.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 1-844-728-6200 or email our Customer
Service Department at info@sunhomesaunas.com during the Warranty Period.
LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE
REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED
WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL
WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT
OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
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