Sunpak Quantaray - Troubleshooting

18
Troubleshooting
Phenomenon Reason Solution
Unable to inser
t
memory card
Input the card with opposite side Change the card with right way
Power is on
b
u
t
system fail to wor
k
System could not work normally Reset the machine
About storag
e
capacity
The real capacity is smaller the
n
the data shown on the card
Formatted memory capacity will
be
less then the data marked on th
e
HDD
Black screen
The machine is not ON or th
e
adapter is not connected in well
Confirm the machine is on o
r
inspect the adapter is connecte
d
No voice
The volume may be on “o”; it ma
y
be caused by bad connection if wit
h
earphone; or the playing file itsel
f
is not complete.
Confirm the volume is adjuste
d
well or earphone is good or th
e
playing file is complete.
Could not play o
r
download music
The fi le for mat can not
be
supported; USB line is broken o
r
not connected well; there may
be
something wrong with your US
B
storage
Confirm the file format could
be
supported by the machine and all
connection are well, no wrong are
a
in your USB storage
Cannot displa
y
some files fro
m
Flash card
Some unpopular Flash cards coul
d
not be compatible with th
e
ma chin e; so me f iles f o rma t are no
t
Change a card which matches wit
h
the machine; files with right format