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Sunways STT Series - User Manual

Sunways STT Series
27 pages
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Grid-connected Inverter
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User Manual
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Questions and Answers

  • T
    Tanner SmithAug 15, 2025
    What to do if Sunways Inverter shows Mains Lost?
    • V
      vaughnchristineAug 15, 2025
      If your Sunways Inverter displays a 'Mains Lost' error, it could be due to a grid power outage or a disconnection in the AC switch or circuit. First, verify if there is a mains supply issue in your area. Also, check to ensure the AC breaker and terminals are securely connected.
  • B
    brian32Aug 18, 2025
    What to do if Sunways Inverter shows Grid Voltage Fault?
    • D
      Dr. Cynthia GrossAug 18, 2025
      If your Sunways Inverter is showing a 'Grid Voltage Fault', it means the grid voltage is either too high or too low. Begin by checking that your safety regulation settings are correct. You should also check the grid voltage. If it's outside the inverter's protection parameter range, contact your local grid company. Also, a too high impedance of the AC cable may cause this problem. Consider replacing it with a thicker AC cable.
  • A
    andersonomarAug 21, 2025
    Why is my Sunways STT Inverter showing PV Over Voltage?
    • J
      James BradleyAug 21, 2025
      The 'PV Over Voltage' error on your Sunways Inverter indicates that the input voltage is too high. To resolve this, reduce the number of PV panels connected to the inverter to ensure the open-circuit voltage of each string is lower than the inverter's maximum allowed input voltage.
  • J
    Jacqueline RobertsonAug 25, 2025
    How to fix Grid Frequency Fault on Sunways STT?
    • D
      David GarciaAug 26, 2025
      A 'Grid Frequency Fault' on your Sunways Inverter means the grid frequency is too high or too low. Start by checking that the safety regulation settings are correct. Also, check the grid frequency. If the grid frequency exceeds the allowed range of inverter protection parameters, please contact the local grid company to resolve the issue.
  • W
    William FarrellAug 28, 2025
    What causes Inverter Over Temperature in Sunways Inverter?
    • K
      Kelly HannaAug 28, 2025
      An 'Inverter Over Temperature' error on your Sunways Inverter means the internal temperature is too high. Check whether the inverter is directly exposed to sunlight. It is also recommended to reduce the ambient temperature around the inverter.
  • K
    Kenneth WaltersAug 31, 2025
    What to do if Sunways STT displays GFCI Fault?
    • J
      Jay StephensonAug 31, 2025
      If your Sunways Inverter is showing a 'GFCI Fault', it indicates excessive leakage current, meaning the ground current is too high. Check whether the PV cable has a short circuit to ground.
  • C
    Chelsea WestSep 4, 2025
    How to fix ISO Over Limitation on Sunways STT?
    • D
      Dennis HowardSep 4, 2025
      The 'ISO Over Limitation' error on your Sunways Inverter suggests low system insulation resistance, often due to poor insulation or a damp environment. Check the PV panels, cables, and connectors for any breaks or water leaks. Also, verify that there is a reliable inverter grounding line.
  • D
    Daryl HolmesSep 7, 2025
    Why Sunways Inverter has No Display?
    • E
      Emily ClarkSep 7, 2025
      If your Sunways Inverter has no display, check that all cables are firmly connected and the DC switch is on. Also, ensure the input voltage meets the required working voltage.
  • T
    Tony BooneSep 10, 2025
    What does DCI Fault mean on Sunways STT Inverter?
    • P
      Philip Martin Jr.Sep 12, 2025
      A 'DCI Fault' on your Sunways Inverter indicates a high DC component in the AC output. Try restarting the inverter and wait for it to recover. If the fault occurs repeatedly, please contact Sunways.

Sunways STT Series Specifications

General IconGeneral
BrandSunways
ModelSTT Series
CategoryInverter
LanguageEnglish

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