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SUPER73 S1 - WARRANTY AND SUPPORT INFORMATION; Warranty Terms and Claim Process

SUPER73 S1
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28
WARRANTY
Subject to the terms, conditions, and limitations herein, Super73 warrants to the
original retail purchaser of the bike that (i) the frame, fork, and electronics of the bike
will be free from defects in material and workmanship under normal use and service
for one () year from the date of delivery, and (ii) the battery will be free from defects
in material and workmanship under normal use and service for two (2) years from the
date of delivery or 500 life cycles, whichever comes first (the “Limited Warranty”).
The Limited Warranty exists for the above-mentioned defects that were already
present at the time of delivery of the bike and covers the battery, motor, controller,
display, and sensors. Like any rechargeable battery, your Super73 rechargeable
battery pack will experience a decrease in capacity over time as it is subjected to
charge and discharge cycles. Super73 warranties that your battery pack will maintain
70% or higher capacity for at least 500 charge cycles or two years, whichever comes
first. The battery warranty does not include damage from power surges, use of an
improper charger, water damage, improper maintenance, or such other misuse or
normal wear. This warranty is only valid for the first buyer. Any other remedy, such as
compensation for damages of any kind or loss of use, is excluded. The warranty period
cannot be extended by granting an additional warranty.
If the original retail purchaser notifies Super73, authorized dealer or the retail
location from where the bike was purchased of a warranty claim within the applicable
warranty period set forth above, Super73 will evaluate the warranty claim. The
purchaser will be responsible for shipping the bike to the location notified by
Super73. If Super73 determines that the defective part is covered by the Limited
Warranty, Super73 will replace or repair the defective part, at Super73’s sole
discretion, without charge to the buyer and also reimburse the shipping cost incurred
by the purchaser. If the defective part is not covered by the Limited Warranty,
Super73 will repair or replace the defective part at the purchasers cost and the
purchaser will also be responsible for the shipping costs.
(a) The original purchaser provides proof that the bike was purchased from
Super73 or one of its authorized dealers or distributors.
(b) The person seeking warranty coverage is the original and first owner of the bike
(warranty is not transferable in the case of a re-sale).
(c) The bike was used in accordance with its intended purpose. The Super73 bike is
intended for use on paved roads.
(d) The electronics including connectors and cables have not been repaired or
modified.
1. Warranty.
2. Remedies.
3. Requirements for this Limited Warranty to apply.
For more information on warranty, remedies, requirements, exclusions, and limits please
visit our website and contact us at support.super73.com

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