3-5
Chapter 3: Troubleshooting
you an opportunity to save your current BIOS image. Flash the boot block and
enter the name of the update BIOS image file. NOTE: It is important to save
your current BIOS and rename it "super.rom" in case you need to recover from
a failed BIOS update. Select flash boot block, then enter the update BIOS
image. Select "Y" to start the BIOS flash procedure and do not disturb your
system until the flash utility displays that the procedure is complete. After
updating your BIOS, please clear the CMOS then load Optimal Values in the
BIOS.
Question:
After flashing the BIOS my system does not have video. How
can I correct this?
Answer:
If the system does not have video after flashing your new BIOS, it
indicates the flashing procedure failed. To remedy this, first clear the CMOS
per instructions in this manual and retry BIOS flashing procedure. If you still
do not have video, please use the following BIOS recovery procedure. Turn
your system off and place the floppy disk with the saved BIOS image file (see
above FAQ) in drive A. Press and hold "CTRL" and "Home" at the same time,
then turn on power with these keys pressed until your floppy drive starts
reading. Your screen will remain blank until the BIOS program is done. If
system reboots correctly, then recovery is done.
Question:
I have memory problems. What is the correct memory to use
and which BIOS setting should I choose?
Answer:
The correct memory to use on the SUPER 370SBA/370SBM/
370SLA/370SLM is 168-pin DIMM 3.3v non-buffered SPD (Serial Present De-
tection) SDRAM, SDRAM and EDO memory. SPD SDRAM is preferred but is
not necessary. IMPORTANT: Please do not mix memory types; the results
are unpredictable. If your memory count is exactly half of the correct value,
please go to the BIOS in Chipset Setup and set "SDRAM AUTOSIZING SUP-
PORT" to
Enabled
. Change between available options until one setting cor-
rectly displays your memory.
Question:
Which Operating System (OS) supports AGP?
Answer:
At present Windows 98 and Windows NT 5.0 are the only OS that
will have built-in support for AGP. Some AGP video adapters can run Win-
dows 95 OSR2.1 with special drivers. Please contact your graphics adapter
vendor for more details.
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