TROUBLESHOOTING
Sysmex KX-21 Operator’s Manual -- Revised October 1998 7-25
3.8 Others
Error Message Meaning of Message
"QC Error"
ERR CODE:XXXXX.X.X
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Help
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3:Return
QC data falls out of control limits.
This error occurs only when executing Quality
Control.
Analysis data is out of QC limits.
Cause 1) Control blood aspiration error
2) Control blood insufficient mixing
3) Faulty control blood
4) Instrument failure
Action
1) Reanalyze Control Blood
Press [3] key to return to the QC screen and perform reanalysis.
2) Analyze using New Vial.
3) Maintenance Service of Unit
When the above 1) and 2) steps fail to resolve the error, a hardware
problem may be suspected. Refer to
Chapter 4: INSTRUMENT
MAINTENANCE AND SUPPLIES REPLACEMENT
and clean the
transducer, SRV, etc.
Analysis after error
occurrence
Ready for analysis
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