Page 4
Need help? Visit
or call T-Mobile customer service at
Metro support service at
T-Mobile 5G Gateway User Guide
Troubleshooting ..............................................................................................................................15
No Internet ..................................................................................................................................15
No Signal ......................................................................................................................................15
Prevent Overheating ..................................................................................................................15
T-Mobile 5G Gateway Does Not Start ....................................................................................15
Poor Internet Experience ..........................................................................................................15
Forget Your Admin Password? .................................................................................................15
Understanding the LCD .................................................................................................................16
Connection .................................................................................................................................. 16
Devices......................................................................................................................................... 17
Internet Line Number ................................................................................................................17
Messages ..................................................................................................................................... 18
Antenna Settings.......................................................................................................................20
Language Settings .................................................................................................................... 22
............................................................................................................... 24
Terms and Conditions ................................................................................................................... 25
Privacy Policy ................................................................................................................................. 25
Customer Support ......................................................................................................................... 25