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T-Mobile 5G Gateway User Guide
Download the T-Mobile Internet app onto your smart phone. Follow the on-screen prompts in
gateway.
Start by identifying the ideal location for your gateway — that location will meet the following
criteria:
ż Position the 5G Gateway on elevated surface for getting the best signal strength
ż Near a window where the signal strength is strongest
Low-e glass windows may weaken signal strength. Avoid placing the 5G Gateway near low-e glass
windows.
ż In an open space away from:
• Basements
• Devices that may cause interference such as Wi-Fi routers
• Behind TVs or monitors
• Walls or obstructions
• Heavy-duty appliances or electronics such as microwave ovens and baby monitors
•
ż Near a power outlet
ż
ż
an electrical outlet
ż Minimize the number of obstructions as much as possible
ż Connect the provided USB Type-C power cable to gateway’s power port, then plug the other
end of the power cable into a grounded electrical outlet
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