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1. Patients have the right to good quality service and high professional standards that are continually maintained
and reviewed.
2. A patient has the right to have all records pertaining to his or her medical care treated as confidential, except as
otherwise provided by law or third party contractual arrangements.
3. A patient has the right to respectful service provided by competent personnel.
4. A patient, or when appropriate, a patient’s representative has the right to be informed of his or her rights at the
earliest possible time.
5. A patient has the right to have their personal preferences be heard.
6. A patient has the right to be free from all forms of abuse or harassment.
7. A patient has the right to receive services in a safe setting. A safe setting includes environmental safety, infection control,
security, protection of emotional health and safety, including respect, dignity, and comfort, as well as physical safety.
8. A patient has the right to medical services including training without discrimination based upon race, color, religion,
gender, sexual preference, national origin or source of payment.
9. A patient shall not be denied the right to designate a legally allowed individual or agency, who is authorized, to act
on his or her behalf.
10. Tandem Diabetes Care shall provide a patient, or patient designee, upon written request, access to all information
contained in their patient information record.
11. Except for medical emergencies, Tandem Diabetes Care must obtain the necessary informed consent prior to the start of
collection or sharing of personal medical information as it relates to the purchase of Tandem products and or services.
Tandem Diabetes Care, Inc. Patient Bill of Rights
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