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Troubleshooting
Models C706 & C707
General Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY
1. No product is being dispensed. Low on mix. The MIX OUT light is on. Add mix to the mix hopper
The power switch is in the OFF
position.
Place the power switch to the ON
position and press the AUTO key.
Beater motor is out on reset. Allow the beater motor to cool. Place
the power switch to the OFF position.
Press the reset button firmly. Place
the power switch to the ON position
and press the WASH key. Open the
side access panel and observe that
the drive shaft is turning CLOCKWISE
as viewed from the front of the unit.
Press the AUTO key to return to the
AUTO mode.
Air/mix pump is incorrectly assembled
or improperly lubricated.
Follow assembly procedures carefully.
Missing or incorrectly installed spring
and poppet in air/mix pump.
Replace or correctly install the spring
and poppet on the mix inlet fitting.
The mix pump ball crank is broken. Replace the component.
The pump motor is not activated. Push the reset button. The draw valve
must be fully raised to activate the
pump motor.
Incorrect usage of the mix feed tube
(gravity style freezers).
Follow the correct feed tube
procedures and use of the air orifice.
2. The product is too thick. Insufficient mix in the freezing
cylinder.
Check the air/mix pump assembly.
The mix inlet tube must be fully
submerged in mix.
Improper priming procedures. Drain the freezing cylinder and
re-prime the unit.
The air/mix pump is incorrectly
assembled.
Follow assembly procedures carefully.
The viscosity control is set too cold. Adjust the viscosity.