The product is too soft
Cause: Draw rate is set too fast.
Remedy: Adjust draw rate of 5 to 7.5 oz.
(142-213 g) of product by weight in 10 seconds.
The product is too thick.
Cause: Freezing cylinder not primed correctly.
Remedy: Drain the freezing cylinder and reprime
the machine.
Cause: The viscosity control is set too cold.
Remedy: Call an authorized service technician.
Cause: Freeze-up in mix inlet hole.
Remedy: Call an authorized service technician.
Cause: Mix feed tube is installed incorrectly or the
air orifice is not installed.
Remedy: Brush clean the machine and be sure to
install feed tube following the procedures in the
Taylor Operator's Manual.
The product is broken down.
Cause: The machine is running too long.
Remedy: Replace worn scraper blades,
clean air filter, and clean air cooled
condensers. Verify that there is proper air
space around the freezer. Call a service
technician to check the level of refrigerant.
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