How to fix excessive hum and noise in TC-Helicon GoXLR MINI?
To address excessive hum and noise with your TC-Helicon Music Equipment, ensure all outlets are properly grounded. Keep audio cables away from power adapters and supplies. If the issue persists, consider using a 'Ground Loop Isolator' for analog audio connections to other powered devices.
What to do if I can't hear my mic on TC-Helicon GoXLR MINI Music Equipment?
If you can't hear your mic on your TC-Helicon Music Equipment, first, ensure you've completed the Mic Setup, selecting 'Condenser (24 V)' if your mic needs phantom power. Check that your mic mute isn't on. Also, use either an XLR or a 3.5 mm mic, as the XLR jack disables when a 3.5 mm mic is connected.
Warning about electric shock risk and not opening the device.
Information about the product's limited warranty terms and conditions.
Describes the document and provides general welcome information.
Specifies PC hardware and operating system needs for the GoXLR App.
Guides for registering the product and accessing support channels.
Guide to download, install software, and connect the GoXLR MINI.
Steps to set up Windows audio output and input for the GoXLR MINI.
Setting up OBS, Streamlabs, XSplit for audio routing.
Shows how to connect different microphone types to the GoXLR MINI.
Diagrams for connecting to gaming PCs and consoles.
Explains compliance with FCC rules and conditions for operation.
States compliance with EU directives and lists EU representative details.
Information about the responsible party and contact email for compliance.
General| Audio Interface Type | USB |
|---|---|
| Channels | 4 |
| Sample Rate | 24-bit / 48 kHz |
| A/D Resolution | 24-bit |
| USB | USB 2.0 |
| Phantom Power | Yes |
| Software | GoXLR App |
| OS Requirements - Mac | macOS 10.13 or later |
| Power | USB bus powered |
| Weight | 1.5 lbs |
| Type | Audio Interface |
| Inputs | 1 x XLR |
| OS Requirements - PC | Windows 10 |
| Outputs | 1 headphone out, 1 line out |
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