TC-Helicon Voicelive 2 Basic Manual

when singing. If not, check connection and run MIC
GAIN setting procedure.
3. It’s possible LEAD MUTE is enabled globally in the
Setup I/O menu, set it to OFF to change.
4. Turn off all effects, one of the effects could have
LEAD MUTE enabled.
I can’t update my software
If USB is connected, check the USB CONTROL
parameter under the SETUP / SYSTEM page. If it’s set
to OFF, VoiceSupport will not be able to connect to
VoiceLive 2 and upgrade your software. When it’s set
to ON, you will be able to upgrade software but not be
able to use a MIDI keyboard connected to the MIDI IN
to control harmony.
MIDI Input doesn’t work
See “I can’t update my software” above.
My lead vocal is cutting out
1. Is the FX button on? Adjust the Transducer GATE
THRESHOLD to a lower value in that preset.
2. If the Tone button is on, check that if the GATE is
set to MANUAL, that the THRESHOLD is adjusted
properly for your singing style.
The edit asterisk is always on in preset names
The LEAD MUTE parameter in the Setup I/O menu may
be set to ON.
How can I reset everything?
To return all presets to factory settings, apply power
while holding the Tone, Pitch and Guitar FX buttons.
Note that this will permanently erase any user presets
you have created.
To return all System settings to factory defaults, apply
power while holding the Setup, Wizard and Store
buttons.
Where can I find support for this product?
There are three easy ways to get support:
1. Install the VoiceSupport application
2. Visit www.tc-helicon.com/support
3. Email support@tc-helicon.com
FAQ and Troubleshooting
37

TC-Helicon Voicelive 2 Specifications

Operating Environment

operating temperature	32° F to 122° F (0° C to 50° C)
storage temperature	-22° F to 167° F (-30° C to 70° C)
humidity	Max. 90 % non-condensing

Power

external power supply mains voltage	100 to 240 VAC, 50 to 60 Hz
power consumption	<14 W

Analog Inputs

mic input impedance	2.14/1.07 kOhm
line input impedance	13/6.5 kOhm
guitar input impedance	1 MOhm

Analog Outputs

output impedance	100/50 Ohm
output range	16 dBu / 0dBu
dynamic range	> 109 dB, 20 Hz to 20 kHz

Weight and Dimensions

dimensions	13.8" x 3" x 8.5" (350 x 76 x 216)
weight	5 lb. (2.3 kg)