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TCL 3189 User Manual

TCL 3189
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43 44
My phone can't connect to the Internet
• Check that the IMEI number (press *#06#) is the
same as the one printed on your warranty card or
box.
• Make sure that the internet access service of your
SIM card is available.
• Check your phone's Internet connection settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted.
• Make sure the chip on your SIM card is not damaged
or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialled a valid number and have
pressed the call key.
• For international calls, check the country and area
codes.
• Make sure your phone is connected to a network,
and the network is not overloaded or unavailable.
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in flight mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected
to a network (check if the network is overloaded or
unavailable).
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in flight mode.
The callers name/number does not appear when a
call is received
• Check that you have subscribed to this service with
your operator.
• Your caller has concealed his/her name or number.
I can't find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing
the Volume Up/down key.
• Check the network strength .
• Make sure that the receiver, connector or speaker
on your phone is clean.
I am unable to use the features described in the

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TCL 3189 Specifications

General IconGeneral
TypeCamera phone
Color nameHimalaya Gray
Product colorBlack, Grey
Market positioningCameraphone
Standby time420 h
RAM capacity64 MB
ROM capacity128 MB
Flash card supportYes
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size32 GB
Subscription type-
Display typeTN-TFT
Display diagonal2.4 \
External displayNo
Display resolution- pixels
Battery capacity2200 mAh
Standby time (2G)- h
Battery recharge time4 h
SIM card capabilityDual SIM
Mobile network generation4G
Form factorBar
Personal info management (PIM)SOS
Rear camera resolution (numeric)2 MP
Bluetooth version5.1
Weight and Dimensions IconWeight and Dimensions
Depth16.1 mm
Width64.9 mm
Height132.3 mm
Weight- g

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