TCL 3189 - User Manual

Questions and Answers

O
ofosterAug 20, 2025
Why my TCL 3189 Telephone can't charge properly?
- S
  Susan ReevesAug 20, 2025
  If your TCL phone isn't charging properly, ensure you're using a TCL battery and the charger from the original box. Also, make sure the battery is correctly inserted and clean the battery contacts if they're dirty, inserting it before plugging in the charger. If the battery has been empty for a long time, it might take about 20 minutes for the charging indicator to appear on the screen. Charging should be carried out under normal conditions (0°C to +40°C), and when abroad, verify the voltage input is compatible.
S
Steven MaddoxAug 22, 2025
What to do if I am unable to make outgoing calls on TCL Telephone?
- E
  Erica FryAug 22, 2025
  If you're unable to make outgoing calls on your TCL phone, ensure you've dialed a valid number and pressed the call key. For international calls, verify the country and area codes. Confirm your phone is connected to a network that isn't overloaded or unavailable. Check your subscription status with your operator, ensuring your credit is sufficient and your SIM card is valid. Also, ensure you haven't barred outgoing calls and that your phone isn't in flight mode.
M
Mark WalkerAug 25, 2025
Why my TCL 3189 Telephone can't connect to a network or displays 'No service'?
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  patrickbishopAug 25, 2025
  If your TCL phone can't connect to a network or displays 'No service', try connecting in another location. Verify network coverage with your operator and check that your SIM card is valid. You can also try selecting available networks manually or try connecting later if the network is overloaded.
R
Rebecca SmithAug 26, 2025
How to fix TCL 3189 Telephone when it can't be switched on or is frozen?
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  Darren HerreraAug 27, 2025
  If your TCL phone won't switch on or is frozen, check the battery contacts by removing and reinstalling the battery, then try turning the phone on. Also, check the battery power level and charge it for at least 20 minutes.
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Wendy DuffyAug 28, 2025
How to fix 'Invalid SIM card' error on TCL 3189 Telephone?
- D
  Dean SmithAug 28, 2025
  If your TCL phone displays 'Invalid SIM card', make sure the SIM card has been correctly inserted. Also, check that the chip on your SIM card is not damaged or scratched and that the service of your SIM card is available.
J
julie70Aug 29, 2025
Why my TCL Telephone turns off by itself?
- J
  Jennifer HillAug 30, 2025
  If your TCL phone turns off by itself, check whether your phone is locked when not in use by pressing the End key. Also, check the battery charge level.
D
Daniel WrightAug 31, 2025
Why I can't find my contacts on TCL 3189?
- J
  John PotterSep 1, 2025
  If you can't find your contacts on your TCL phone, make sure your SIM card is not broken and is inserted properly. Try importing all contacts stored on the SIM card to the phone.
J
Jonathan FloresSep 2, 2025
What to do if I can't access my voicemail on TCL Telephone?
- S
  stephanie34Sep 2, 2025
  If you can't access your voicemail on your TCL phone, make sure your operator’s voicemail number is correctly entered. If the network is busy, try again later.
C
Christopher PittsSep 4, 2025
What to do if TCL Telephone has not responded for several minutes?
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  Jonathan KellySep 4, 2025
  If your TCL phone has not responded for several minutes, restart it by pressing and holding the End key. If that doesn't work, remove the battery and re-insert it, then restart the phone.
A
arojasSep 6, 2025
Why is the sound quality of the calls poor on TCL 3189 Telephone?
- I
  Ian WallaceSep 6, 2025
  If the sound quality of calls on your TCL phone is poor, adjust the volume during a call using the Volume Up/down key. Check the network strength. Also, ensure that the receiver, connector, or speaker on your phone is clean.

TCL 3189 Specifications

General

Type	Camera phone
Color name	Himalaya Gray
Product color	Black, Grey
Market positioning	Cameraphone
Standby time	420 h
RAM capacity	64 MB
ROM capacity	128 MB
Flash card support	Yes
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	32 GB
Subscription type	-
Display type	TN-TFT
Display diagonal	2.4 \
External display	No
Display resolution	- pixels
Battery capacity	2200 mAh
Standby time (2G)	- h
Battery recharge time	4 h
SIM card capability	Dual SIM
Mobile network generation	4G
Form factor	Bar
Personal info management (PIM)	SOS
Rear camera resolution (numeric)	2 MP
Bluetooth version	5.1