Why a number can't be dialled on my TCL onetouch 4021?
If a number can't be dialed on your TCL Cell Phone, make sure that you have correctly recorded the number in your file. Also, make sure that you have selected the country prefix when calling a foreign country.
Why the caller's name/number does not appear when a call is received on my TCL onetouch 4021 Cell Phone?
If the caller's name/number does not appear on your TCL Cell Phone when you receive a call, check that you have subscribed to this service with your operator. Alternatively, the caller may have concealed their name or number.
How to fix if I am unable to add a contact to my contacts on TCL onetouch 4021?
If you are unable to add a contact to your contacts on your TCL Cell Phone, ensure that your SIM card contacts are not full. If they are, delete some files or save the files in the phone contacts.
Why I can't access my voicemail on my TCL Cell Phone?
If you can't access your voicemail on your TCL Cell Phone, make sure your operator’s voicemail number is correctly entered. If it is, try again later if the network is busy.
Why are my callers unable to leave messages on my voicemail of my TCL onetouch 4021?
If callers are unable to leave messages on your voicemail using your TCL Cell Phone, contact your network operator to check service availability.
General| Display diagonal | 1.8 \ |
|---|---|
| Display resolution | 128 x 160 pixels |
| User memory | 0.025 MB |
| RAM capacity | 4 MB |
| Flash card support | Yes |
| Memory card slot type | Dedicated slot |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 32 GB |
| Rear camera resolution (numeric) | 0.08 MP |
| Data network | GPRS |
| SIM card capability | Dual SIM |
| 2G bands (primary SIM) | 850, 900, 1800, 1900 MHz |
| Mobile network generation | 2G |
| Form factor | Bar |
| Personal info management (PIM) | Alarm clock, Calendar |
| Bluetooth version | 2.1 |
| USB connector type | Micro-USB |
| Keyboard layout | Alphanumeric keypad |
| FM radio | - |
| Talk time (2G) | 2.8 h |
| Battery capacity | 1030 mAh |
| Standby time (2G) | 210 h |
| Subscription type | No subscription |
| Color name | Dark night grey |
| Product color | Gray |
| Housing material | Polycarbonate (PC) |
Weight and Dimensions| Depth | 12.7 mm |
|---|---|
| Width | 47.28 mm |
| Height | 114 mm |
| Weight | 76 g |
Identifies and describes the phone's physical buttons and ports.
Guides on initial phone setup, including battery and SIM card installation.
Explains the main screen interface and its elements.
Describes how to access and view installed applications.
Instructions on how to dial numbers and initiate calls.
Details on how to accept or reject incoming calls.
Steps to access and manage voicemail messages.
How to view and access stored contact information.
Procedure for saving new contact details into the phone.
Steps to modify existing contact information.
Instructions on removing contacts from the phone.
Lists various actions that can be performed on contacts.
Information on setting and using the alarm clock feature.
Details about the phone's clock and time zone functionalities.
How to turn on and off the phone's flashlight.
Using Bluetooth for data exchange and device pairing.
How to use the built-in calculator for calculations.
Using the monthly calendar view and navigation.
How to record and store audio files.
Managing files on the phone and micro SD card.
Setting up a blacklist for calls.
Using conversion tools for weight and length.
Instructions for composing and sending SMS messages.
Explains different text input methods and character entry.
How to take photos using the phone's camera.
Instructions for shooting and saving videos.
Setting sound modes like General, Silent, Meeting, and Headset.
Configuring time, date, language, display, keys, flight mode, and font size.
Managing phone lock, password, and keypad lock.
Switching network connection between Automatic and Manual.
Configuring dual SIM standby mode.
Activating/deactivating features like Auto redial and Speed dial.
Resetting phone settings to default values.
Viewing phone information like Model, IMEI, and CU Reference.
Accessing Privacy and User Terms.
Steps to resolve issues with the phone not turning on or freezing.
Solutions for phone unresponsiveness.
Troubleshooting unexpected phone shutdowns.
Guidelines for resolving battery charging issues.
Steps to fix network connectivity problems.
Troubleshooting internet access issues.
Steps to resolve issues related to an invalid SIM card.
Solutions for problems with making outgoing calls.
Troubleshooting issues with receiving incoming calls.
Resolving issues with caller ID display.
Steps to resolve issues with finding saved contacts.
Tips for improving call audio quality.
Troubleshooting issues with using phone features.
Details the phone's central processing unit.
Information on the phone's internal storage capacity.
Provides the physical size of the phone.
Specifies the phone's weight.
Details the phone's screen specifications.
Lists supported network bands.
Details connectivity options like Bluetooth and ports.
Specifies the camera's resolution.
Lists supported audio file formats.
Lists supported video file formats.
Specifies the battery capacity.
Details the availability of a microSD card slot.
Lists the items included in the phone package.
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