TEC Sterling FR - Appendix E: Troubleshooting

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Appendix E: Troubleshooting
PROBLEM PROBABLE CAUSE REMEDY
Burner will not light. a Lack of gas supply.
b. Obstruction in burner orifice.
a. Ensure gas supply valve is in open position or
fill LP gas cylinder, if applicable.
b. Clean burner orifice (See Figure 13, Page 11)
Burner will light with a
match, but the igniter
will not spark.
a. Igniter wire has come unplugged from
backside of igniter.
b. Dirty ignition electrode
c. Incorrect spark gap.
d. Defective Ignition Spark Module
a. Look under the front panel where the Ignition
Spark Module is located and tug on the orange
ignition wires to determine if they are securely
plugged into the back side of the Spark Module.
If not plug ignition wire back in to the module.
b. Clean burner electrode (See Fig. 16, Pg 17). If
necessary rub probes with fine sandpaper to
remove residue.
c. Adjust spark gap to 3/16".
d. Replace igniter.
Burner output at HIGH
setting is too low.
(Cooks more slowly than
previously experienced
or makes a rumbling
noise and has a fluttering
blue flame at burner
surface.)
a. Lack of gas supply.
b. Kinked regulator hose.
c. Insufficient gas pressure despite ample gas
supply. This may result when Burner Output
Knob is very quickly turned from OFF to
HIGH with the gas supply valve open, or if
the gas supply valve is opened AFTER the
Burner Output Knob is turned from OFF to
HIGH. Both actions may cause the regulator
to shut off gas supply as if there is a leak in
the line.
d. Dirty or clogged orifice.
e. Venturi tube obstructed by spider or spider
webs, wasp nest, or other foreign matter.
f. Regulator is defective or needs adjustment.
a. Ensure that the Burner Output Knob is turned to
"HIGH" (large flare)
Ensure gas supply valve is in open position or
fill LP gas cylinder, if applicable.
b. Reposition regulator hose, as necessary.
c. Return Burner Output Knob to OFF. Make sure
gas supply valve (at LP cylinder or nat. gas line)
is open. Then, when turning the gas on as
instructed on pg. 7-9, turn Burner Output Knob
SLOWLY from OFF to HIGH.
d. Clean burner orifice (See Fig. 13, Pg. 11).
e. Clean out all obstructions from venturi tube.
(See Fig. 13, Pg. 11).
f. Adjust or replace regulator, as necessary.
Burner output at LOW
setting is too hot (or too
cool).
a. Reduce (or increase) low heat setting following
procedures on Page 11 and 12.
Burner backfires (during
operation burner
abruptly makes a loud
"whoosh" sound,
followed by a continuous
blow-torch type sound,
and grows dim).
a. Burner overheated due to inadequate
ventilation (too much cooking surface
covered).
In all cases turn Burner Output Knob to OFF
position and let it cool for at least two minutes;
then:
a. Remove any object covering the entire cooking
surface or any object obstructing the ventilation
openings. Allow the burner to cool for
approximately two minutes, then re-light the
burner.