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Model: TX-187 Article No. 5001, 06/2022
Troubleshooting
Device does not switch on
- Check if the power supply is correctly
connected to the power outlet.
Check if the cable of the power supply is
correctly connected to the device.
Unplug it, wait 1 minute and then plug it b
- Check if the mute function in the volume control
is activated (mute).
- Increase the volume until you hear sound again
- Check if the WLAN router is working properly.
-
Check if the parameters on the device
are set
correctly. For example, pay attention to the
DHCP setting.
Run the automatic scan for networks again.
Enter the correct password (this was set during
router configuration).
Do not select foreign networks.
The Internet server may be temporar
ily
unavailable or overloaded.
- Check the settings for the time zone and set
them again.
Bluetooth fails to connect
to your mobile device or
it fails to play music
- Check your mobile device supports A2DP.
-
Ensure that the TX-187 is in on-state.
Ensure that the Bluetooth feature is activated
on your phone.
Check that the TX-187
is within 10m of your
phone and that there are no obstructions
between the
TX-187
and the phone, such as
walls or other electronic devices.
Problem to play audio
files from USB
- Check the correct formatting of the audio file
(MP3 or WMA)
USB flash disk format needs to be EXFAT.
The maximum supported data storage is 1TB.
The USB port doesn’t support any external
hard disk drive (HDD).