User Guide
31
TROUBLESHOOTING GUIDE
To assist in locating possible faults use the help guide below.
TROUBLESHOOTING
No picture, no sound Check that TV is correctly plugged in.
Verify the television is connected to a suitable power source.
Verify the electrical supply is turned on.
Blank screen Ensure the aerial and/or external sources are connected.
Press the SOURCE button to change the source.
Turn the TV on or off.
No sound Press MUTE button and check if Mute mode is set.
Switch to another channel and see if the same problem occurs.
Press V+ button to see if the problem can be solved.
Poor sound Verify if sound system is correct. Refer to user’s manual for
adjustment.
No picture on some
channels
Verify correct channel is selected.
Adjust the antenna.
Make adjustments by FINE TUNE and MANUAL SEARCH.
No colour on some
channels (black and white)
Check if the same problem exists on other channels.
Ensure the correct picture settings are selected.
Spots on some or all
channels
Check that the antenna is correctly connected.
Check that the antenna is in good condition.
Make adjustments by FINE TUNE.
Controls not working Disconnect the TV from power supply, wait 10 seconds, reconnect
the TV to the power supply.
If the problem still exists, contact authorized after-sales service for
technical assistance.
Note: If the fault can not be repaired using the above guide, contact your local authorized service
centre.
Note: The TV set must only be repaired by a qualifi ed registered service person. Never attempt to
remove the back cover as the TV set has dangerous voltages in side that may cause fatality
or fi re.
LCD19HDID-407W.indd Sec1:31LCD19HDID-407W.indd Sec1:31 14/11/2007 16:01:0914/11/2007 16:01:09
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