20
Troubleshooting
Problem Possible causes What to do
The cooktop cannot
Be turned on.
No power.
Make sure the cooktop is connected
to the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If you’ve
checked everything and the problem
pe
rsists, contact the Technika service
department.
The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See section
‘Locking the controls’ for
instructions.
The touch controls
are difficult to
operate.
There may be a slight film of water
over the controls or you may be using
the tip of your finger when touching
the controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’. Do
not slide any cookware
on the hob.
Se
e ‘Care and cleaning’.
Technical Specification
Ceramic Hob TGGCE64-5
Cooking Zones 4 Zones
Supply Voltage 220-240V~ 50 Hz or 60Hz
Installed Electric Power 6400W
Product Size D×W×H(mm) 590×520×50
Building-in Dimensions A×B (mm) 565×495
Ceramic Hob TGGCE74
Cooking Zones 4 Zones
Supply Voltage 220-240V~ 50 Hz or 60Hz
Installed Electric Power 6400W
Product Size D×W×H(mm)
700×520×50
Building-in Dimensions A×B (mm) 565×495