FACTORY SERVICE
All equipment returned for repair must be accompanied by
documentation stating your return address, telephone number and proof
of date of purchase, along with a description of the problem. In lieu of
this, you may obtain a Return Authorization form from our Customer
Service Department.
Customer Service Department
Telex Communications, Inc.
9600 Aldrich Avenue South
Minneapolis, Minnesota 55420 U.S.A.
Telephone: (612) 884-4051
(Collect calls not accepted)
Return equipment to:
Service Department
Telex Communications, Inc.
West 1st Street
Blue Earth, Minnesota 56013 U.S.A.
Warranty Repairs - If in warranty, no charge will be made for the repairs.
Equipment being returned for warranty repair must be sent prepaid and
will be returned prepaid.
Non-Warranty Repairs - Equipment that is not under warranty must be
sent prepaid to Telex. If requested, an estimate of repair costs will be
issued prior to service. Once your approval for repair, and repair of
equipment is completed, the equipment will be returned on a collect
basis. Collect charges may be avoided by sending a signed check for
payment in full along with your signed estimate approval form (the
estimate includes the shipping charge).
19
To Next Page
Loading...
